Fidélisation
Élaborer des programmes personnalisés de récompenses et de recommandations afin d’impliquer les clients existants et d’en atteindre de nouveaux.
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Élaborer des programmes personnalisés de récompenses et de recommandations afin d’impliquer les clients existants et d’en atteindre de nouveaux.
YOTPO ALIMENTE LES MARQUES À LA CROISSANCE LA PLUS RAPIDE AU MONDE
Choisissez parmi une variété de campagnes prêtes à l’emploi pour récompenser les clients pour des actions de valeur - achats, commentaires, suivis sociaux, et plus encore.
Motivez vos clients en leur offrant des récompenses et des avantages tels que des coupons, des remises, des frais de port gratuits, etc. pour les inciter à renouveler leurs achats.
Déployez un programme à plusieurs niveaux basé sur les points, les dépenses, les achats ou les recommandations.
Ciblez des segments de clientèle en fonction des données liées au programme, notamment le solde de points, le nombre de parrainages effectués, la date du dernier achat, le niveau VIP, etc.
Lancez des campagnes ponctuelles pour que votre programme de fidélisation reste une priorité et optimisez votre programme plus efficacement en programmant des campagnes à l’avance.
Intégrez de manière transparente votre programme de parrainage tout au long du parcours client, y compris après l'achat, dans les comptes clients et sur le site e-mail .
Permettez à vos partenaires d’accumuler de la valeur pour obtenir de meilleures récompenses à chaque nouvelle recommandation, ou créez des niveaux VIP basés sur le nombre de recommandations réussies.
Contrôlez et évaluez les performances de votre programme de parrainage à l’aide de notre tableau de bord complet sur le retour sur investissement et de nos analyses avancées.
Débloquez des analyses approfondies des données clients grâce aux informations fournies par la plateforme complète de fidélisation et de recommandation et d’évaluation.
Accédez à un tableau de bord détaillé des actions et des comportements des clients individuels afin de personnaliser les activités futures.
Saisissez votre numéro de téléphone et nous vous guiderons à travers un véritable flux marketing par SMS .
Il y a eu un problème. Êtes-vous sûr que c’est le bon numéro ?En vous inscrivant par SMS, vous acceptez de recevoir des messages marketing automatisés récurrents de la part de Yotpo au numéro de téléphone indiqué. Répondez STOP pour vous désinscrire. HELP pour obtenir de l’aide. La fréquence des messages varie. Les tarifs des messages et des données peuvent s’appliquer. Voir la politique de confidentialité et les conditions d’utilisation.
Nous allons vous montrer ce que Yotpo SMSBump peut faire.
Les programmes de fidélisation permettent aux marques d’impliquer les clients fidèles grâce à la gamification sous forme de récompenses et d’avantages pour les achats et d’autres actions souhaitées, ce qui conduit à un engagement accru de la part des clients, motive un changement de comportement et favorise la satisfaction et la fidélisation des clients à long terme.
En traitant vos clients les plus fidèles comme des VIP grâce à des avantages et à des programmes d’incitation, vous leur donnez une raison de renouveler leurs achats. En fait, les clients fidèles dépensent 89 % de plus que ceux qui ne le sont pas.
Oui ! Yotpo Loyalty est la solution la plus agile du marché, offrant aux marques la liberté de créer, lancer et faire évoluer un programme de fidélité omnicanal adapté à la marque et offrant des expériences client attrayantes.
Yotpo Loyalty offre un accès en temps réel à des informations basées sur des données et à des analyses de fidélisation, ce qui vous permet d’obtenir une vue globale des données de vos clients et des performances de votre programme de fidélisation, et de créer une segmentation plus approfondie des clients afin de proposer des campagnes ciblées avec des messages à fort taux de conversion au bon moment.
Tous les produits de Yotposont connectés au sein d’une plateforme de fidélisation e-commerce , ce qui permet aux marques de créer des expériences personnalisées et multicanal qui incitent les clients à revenir. Yotpo s’intègre également aux principales solutions et plateformes e-commerce afin d’aider les marques à offrir des expériences client transparentes.
Oui ! Avec Yotpo Loyalty, vous pouvez facilement créer un programme de parrainage à l’image de votre marque qui récompense les membres du programme de fidélité pour leurs recommandations, tout en offrant des incitations aux nouveaux clients - en encourageant la défense de la marque et en tirant parti du marketing de bouche-à-oreille.